Cairns Tree Surgery operates from our base in Erskine, Renfrewshire. We provide Tree Care Services to a range of customers (Commercial and Domestic) in West Central Scotland. Here is a selection of kind emails and letters we have received over the years.
The owner wrote in to advise that the service they received was efficient and excellent customer service.
Thank you for this and your continued support and contribution to our business and our clients.
I wouldn’t hesitate to suggest using CTS again. Job well done. Result!
John Neilson Institute
At our recent Committee Meeting it was said what a good job you guys done and how friendly/helpful you were!
Thanks Derek, Lads done a great job. You have a great team working for you. Been good doing business with you.
L O’Hare, Renfrewshire Council
We received a very professional service from Cairns Tree Surgeons. They carried out a first class job for HF Comms Ltd at our site at Alloa where they were responsible for some forest management and planting of some hedgerows
John Balmer, Operations Director, HF Comms Ltd
Thank you very much for your excellent work on the conifer hedge and cycle track at the above development. Both the committee chairman and I are very pleased with the very high standard of work. Also, one of more discerning clients called our office to say how pleasant, efficient and tidy your team were.
Linda B, Property Manager
Your guys have just left. They are really great folk and have done a smashing job. The neighbour at the back was thrilled that the rowan was being pruned out so as not to lie across the fence. It has got some nice new growth there. The hawthorn on the neighbour’s side at the front is looking tons better. It is now at the boundary and they have taken enough out of it heightwise to stop any complaints!
They cleaned up really well, so all round no complaints.
You have got a really great team working for you. We will not have to leave it so long next time as it is always so good to see you.
Ruth and Jean
Boys have done a really brilliant job of the backdoor. Turned out better than I had thought it might. Really pleased and won’t be slow to recommend you.
Just wanted to send you quick message to say the boys did a great job yesterday – I really am delighted with the work they did – they’re a great crew.
Your boys have done an excellent job which they carried out at a very high standard. I would have no problems recommending Cairns to friends and family. Many thanks again.
Gordon MacKay, Erskine
Thank you very much for a good job well done. The tree felling was extremely quick and professional. The removal of the root down the side of the garage was more complete than I had dared to hope. It would have taken me weeks to get that out, thanks.
Thank you for the excellent work, I was pleased with the result. Also pass my thanks to ‘the workers’, who were very pleasant to deal with, that always makes a difference.
Second testimonial from Margaret
Very pleased with tree work, I look forward to the full benefit in the summer!
Just to say that we were very pleased with the job. Your young lads worked hard and tidied up to complete a good morning’s effort. It’s a pleasure to deal with an efficient firm and always nice when the employees present themselves as a polite, committed group.
If we need further work done then I would not hesitate to come back to your firm and if anyone locally is seeking a recommendation then I’ll know where to direct them.
Just wanted to say we were really pleased with the job that the Steven and the team did today. Also they did a great job at clearing up.
G Doherty, Paisley
I would like to comment most favourably both on the work, which to my untrained eye looks to have been done most professionally, and on the attitude and care displayed by your staff. They took great care to respect my property and were most thorough in the clearing of the debris. It was a pleasure to have them here and I would have no hesitation in recommending you.
I would like to thank Cairns Tree Surgeons for their first class work removing trees from the back garden,the work was of a very high standard and I would have no hesitation in recommending them.
Ian MacDonald, Paisley
As someone who lives in a front door house i am constantly badgered by people who claim to be specialists who not only overcharge, but clearly have no training. Alas , like many of my neighbours I have been caught out by such traders who never have traceable work premises, do not complete satisfactory work they agreed to do, and try to raise their fee – claiming “ the job took longer than we thought.
Needless to say I am now wiser.
I would like to say how very different I have found dealing with your company. When appointments were made everyone was always on time.
Regarding your staff I found them extremely courteous, careful with my property and fully professional in carrying out their work, even to the extent of removing any debris and leaving my garden tidy.
I had no hesitation in leaving them to get on with their work unsupervised by me.
Please accept my thanks for a job quickly and satisfactorily completed, and at a cost which was extremely competitive.
Raymond C. Stoddart.
“Thanks very much for the prompt attention. The team you sent worked hard, were very pleasant and did a good job.”
Absolutely delighted with the work the lads done Derek. I couldn’t believe how quickly they did the job. I honestly thought it would take them all day. They removed both trees and thoroughly cleaned up in under 2hrs. I will certainly be recommending you to my friends & family. Thanks again Derek.
Yesterday your team arrived on time, did the work as previously agreed, tided up afterword and were courteous throughout. Please pass on my compliments to them. They are a credit to your company. Finally my dealings with your enterprise has greatly restored my faith in small businesses. Well done!
The work went well with a neat job done!
Mr D Hadley, Glasgow
Thank you very much for a neat and tidy job, well done. I shall be pleased to com back to you as required.
J.G Davidson, Glasgow
I just wanted to let you know how pleased I am with the hedge works – everything was excellent. I will have no hesitation in using you in the future and recommending your company to friends and family.
C McHugh, Houston
I would like to take this opportunity to express my thanks for the way in which the work was carried out. The med were hard working, efficient, professional, and friendly and left the garden and surrounding area extremely clean. I will have no hesitation in asking you to carry out further wok for me and recommending your company to others.
E Richman, Renfrewshire
Many thanks for the usual first class, splendid professional job.
Dr JA Gibson, Renfrewshire
Thank you for your professional and prompt attention to our project.
A Newlands, E Dunbartonshire
Thank you for the excellent job which your staff did on our trees. I would have no hesitation to recommend your company to friends and family.
Thank you for the work done in our garden on Monday. We were very happy with all that was done.
J Murray, Glasgow
Thank you for carrying out the work on the tree so promptly and efficiently.
Thanks very much again for felling the spruce as agreed – brilliant job! We are very pleased.
R Fotheringill, Paisley
I should like to say how pleased I am with the work carried out and the attention given to my requests and clearing up afterwards. Nowadays we are all too often subjected to bad workmanship, bad attitude and exorbitant prices therefore it is “reassuring” to find that “customer care” is still priority for some firms and with this in mind I would not hesitate to recommend Cairns Tree Surgery.
H Dempster, Renfrew
Thank you for a nice tidy job cutting our trees. We are very pleased with the result and will happily recommend you to our friends.
R Saurin, Inverclyde
Thank you very much for a great job felling the trees in our front garden. We are very pleased with your work.
E Campbell, Howwood
I was very pleased with the service I have received from your company. I would have no hesitation in using your services again or recommending you to friends.
D Young, Glasgow
I am very pleased with the completed job. The two men were hardworking and efficient, despite the dreadful weather conditions.
V Davies, Kilmacolm
Thank you very much for the work you have done in our garden. The birch trees look lovely and the hedge is much tidier.
Many thanks for your prompt and efficient attention
K McInnes, Dunbartonshire
Thank you so much for the way in which you sorted out the problem of the trees in the front garden. I can assure you that if there are any other garden jobs we need done I won’t hesitate to get in touch with you. I’m very pleased with the rockery you made in the front garden. It’s very nice to look out on and certainly tidies up the whole area.
J Smart, Renfrewshire
Thank you for the super job you and your team have done on the garden. It made a world of difference. Thanks for leaving the area so tidy and for the pieces of cherry and laburnum.
S Reeve, Glasgow
Please thank the boys for doing an excellent job and taking care over my plants and tubs.
Thank you for making such a fine job pruning the cherry tree and also for leaving the garden so perfectly tidy.
A McDivitt, Paisley
I felt I had to put pen to paper to thank you for a job very well done. I was greatly impressed by the competence of both you and your work force and will not hesitate to recommend your business to anyone.
A Mc Master, Johnstone
We are both delighted with the job; your workmen were polite and carried out the job in a very professional way. They left the site in good order and we will have no hesitation in referring your company to anyone in need of your services.
H&A Nicoll, Paisley
Thank you for the work carried out efficiently and safely by your men who were friendly, polite and helpful.
J Richardson, Milngavie
May I compliment you on the way you carried out the work and for your advice concerning another tree. The site was left very tidy and the lads were extremely courteous and efficient.